All orders shipped via USPS Priority Mail
Flat Rate: $9.95
Free Shipping on Domestic Orders of $100 or more.
If your order is $100 or more you qualify for free shipping in The United States including Alaska and Hawaii.
Orders – all in stock items will ship within 24-48 hours.
Items are shipped Monday through Friday.
It is your responsibility to supply a correct and complete address with your order, including correct zip codes, apartment numbers, business names, floor or building numbers, etc. If your package cannot be delivered due to incorrect or insufficient address information, the carrier will impose a $10.00 address correction fee before making another attempt to deliver it. That fee will be charged to you. PLEASE MAKE SURE YOUR ADDRESS INFORMATION IS CORRECT AND COMPLETE BEFORE FINALIZING YOUR ORDER.
ALL RETURNED PRODUCTS or orders refused upon delivery are subject to a 20% restocking fee plus shipping charges.
BodySongSpa.com does not ship COD.
Shipping orders containing chocolate during the warm months or to the lower tier states can result in heat damage. It is highly recommended that these orders be shipped with our THERMAL PACK option by overnight or second day services.
Please contact us for shipping options and costs or call us at Customer Service 508-252-5294.
We make every effort to ensure that your chocolate arrives in good condition; however, since many variables remain outside our control, we cannot guarantee against heat damage no matter which methods are used.
No refunds will be issued for melted or heat damaged products.
If you are ordering from outside the United States, please see the form below, International Shipping Cost Quotation Request, and follow the instructions. If you have any questions please call us at 508-252-5294 or email us at info@BodySongSpa.com or go to our Contact Us page.
When ordering from BodySongSpa.com, you are considered the importer of record and therefore, you must comply with all the laws and regulations of the country in which you are receiving the goods.
Customs policies vary widely from country to country. You may be subject to import duties and taxes which are assessed and levied when the shipment reaches your country. You may also be assessed customs clearance or other fees for which you will be responsible. These charges are beyond BodySong Spa’s control and cannot be determined by us in advance.
For further information, contact the local customs office in your country.
Additionally, customs forms for international shipments require us to list the value and nature of the goods being shipped. Please be aware that all international shipments are subject to opening and inspection by customs authorities.